Enquiries answered within 5 hours
Get a Free Quote

Terms of sale

This page summarises how an ALX order works. It does not replace the proforma invoice: the PI for your order states the model, quantity, price, payment terms and delivery date, and that is the document both sides work to.

Scope

What we sell

We supply empty e-bike battery housings: shell, lid, lock and keys, bracket, screws and gaskets. Cells, BMS, wiring harness and charger are not included unless a separate line item says so.

Where we source an electrical part at your request, it remains a separate line item under the original maker's certification. We do not design, certify or warrant that part as our own.

Order

Order and confirmation

Minimum order

One piece, including samples.

What confirms the order

The proforma invoice. It states the model, quantity, price, payment terms, lead time and delivery term for that order.

Price

Quoted per configuration. We do not publish a list price, because length, material, connector, bracket and logo all change the cost.

Specification

The approved drawing defines the internal envelope, mounting points and cable exit. Production follows that drawing.

Payment and delivery

Payment and delivery

ItemWhat applies
Production paymentT/T bank transfer. Deposit and balance as stated on the PI.
Sample paymentPayment link through our WorldFirst account, or Alipay. PayPal, Stripe and card are available by arrangement.
Delivery termEXW Guangzhou or CIF. We do not quote FOB.
Lead timeAbout 7 days for samples and about 15 days for standard production, as stated on the PI.
TransitQuoted per shipment, based on quantity, mode and destination.
PackingCarton dimensions and quantity per carton quoted per model.
Boundaries

Certification and tooling

Certification. We supply the housing, not the battery pack. UN38.3, IEC 62133, EN 15194 and UL 2849 apply to the assembled pack, and the pack builder holds those approvals. We will confirm in writing what the housing itself is tested to if your market requires it.

Custom tooling. A new mould is quoted separately. The tooling fee is charged up front and credited against the agreed cumulative volume. The amount depends on your drawing, so it is quoted only after we see it.

Anything not stated on this page is not a term of the order. The proforma invoice for your order carries the commercial terms both sides work to.

Questions

Ask before you approve the PI

If a term matters to your purchasing process, raise it with the enquiry — we would rather write it into the PI than leave it to interpretation.

Ask a question
WhatsApp Get a Quote